Our Policy

Delivery Policy?

Beauxnarrow orders are sent out by Royal Mail, DHL, DPD or USPS couriers.

A tracking number from beauxnarrow is supplied 24hrs after the order is processed dispatched from our warehouse via email.

Standard Delivery (UK) - £3.99
Standard Delivery within 2-3 working days within England, Wales or Scotland, from date of dispatch. 

Europe - £7.99
For countries inside the European Union. 3-7 working days from the date of dispatch.

Rest Of World - £12.99
For all countries outside the European Union. 3-7 working days from the date of dispatch.

A signature may be required upon receipt of the goods and if there is no-one available to accept the parcel a calling card will be left for you to re-arrange delivery or collect from your local depot.

Our garments are made to perfection and stored in our fulfilment storage warehouses located both inside and outside the UK. Orders may be fulfilled from any of these warehouses depending on stock availability and shipment locations. 

Returns policy? 

Email us at info@beauxnarrow.com with any questions regarding returning an item and we will provide the appropriate postage details. 

Beauxnarrow will only accept items returned to us within 14 days from the date your order was received. All items must be returned to us before a refund or exchange can be processed. Items purchased using a discount code or off a sale will only be refunded in credit store voucher.

Please do not use scissors or knives to open your package; you are able to just tear the packaging open. Returns with scissor or knife marks will not be accepted. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale with tags still attached. Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.

Thoroughly inspect items as soon as they are received; as we will only accept products returned to us in their original condition and fit for resale unless we have been given prior notice that an item is faulty.

Delivery charges are non-refundable.